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Overview You’ve chosen Apple, and we’ve designed a device-management experience to match. Kandji is an MDM worthy of your Apple devices.  Drawing on decades of experience in Apple IT, we saw a dire need for a device management platform...

Supported Browsers The Kandji Web App supports the latest version of the following browsers: Safari Chrome Firefox Edge Browser Extensions While any browser extension may cause issues such as degraded performance, we re...

Nearly all Apple devices are supported. Windows, Android, or other non-Apple devices are not supported. You can read our platform overview for more information about Kandji . Computers Kandji allows the management of the following supported c...

What are Alerts? Alerts are notifications within the Kandji Web App that keep admins informed about the status of their managed Apple devices. All active, muted, and cleared alerts can be viewed from the Alerts tab in the left-hand navigation men...

What Is the Kandji Agent ? Kandji 's proprietary macOS agent extends the functionality of our platform beyond what the MDM framework can achieve by itself. The Kandji Agent is custom-built using Swift, a streamlined programming la...

The Kandji Agent offers a suite of powerful Terminal commands that give admins additional control and information for their fleet of devices. While some commands can only be executed locally on a device using Terminal, others can be deployed thr...

Some organizations may create Enrollment Only networks or put Proxies in place to limit access to the public internet. In these situations, it is important to ensure that your Apple devices can communicate with Apple's networks and Kandji to c...

What is the Kandji API? The Kandji API is a robust tool designed to help you manage and secure Apple devices within your organization. It allows you to automate tasks, integrate with other services, and enhance Kandji 's capabilities beyond th...

Kandji regularly introduces new product features in stages, with varying levels of availability and support. Some features may skip certain stages in the release process. Early Access (EA) Kandji will, from time to time, invite select custo...

The Kandji Agent Settings profile is an MDM configuration profile that is automatically installed on all Mac computers in your organization that are enrolled in Kandji . This profile helps ensure proper functionality of the Kandji agent,...

Configure Kandji API Token To make any API requests, you will create an API Key that you will use whenever you interact with the API. You can visit the Kandji API article for instructions on creating your API Token. Store the new API to...

Kandji lets you view a list of applications installed on any enrolled device. This is especially useful for comparing version numbers or checking for unauthorized applications.  If you'd like to view all applications installed across your ent...

What is HIPAA? The Health Insurance Portability and Accountability Act (HIPAA) Security Rule defines a series of administrative, technical, and physical security procedures for covered entities to use in order to assure the confidentiality, integri...

As of macOS Sequoia and iOS / iPadOS 18, Apple IDs are known as Apple Accounts. What are Apple Accounts? An Apple Account , formerly known as an Apple ID, gives users access to a wide range of Apple services and features. I...

Viewing Current Device Limits in the Kandji Web App Log into the Kandji Web App using an account with Admin or Account Owner privileges. From the navigation on the left, select Settings. Click on the Licensing tab to view your current ...

When a Mac is enrolled in Kandji , the Kandji Agent is installed to extend the device management capabilities beyond what Apple's Mobile Device Management ( MDM ) framework can achieve. The agent ensures that various configurations, security...