Supported Browsers
The Kandji Web App supports the latest version of the following browsers:
Safari
Chrome
Firefox
Edge
Browser Extensions
While any browser extension may cause issues such as degraded performance, we recommend disabling all ad blockers and translation tools when using the Kandji platform. By design, these tools stop certain JavaScript files from loading, which may prevent critical functionality from functioning within the Kandji platform.
We recommend using a Password Manager extension to generate and store unique and strong passwords for your Kandji standard authentication or SSO login credentials. Our recommendations are 1Password, Dashlane, or LastPass.
Performance
To optimize your experience, we recommend the following device types:
Desktop or portable computers
For an optimal experience, be sure to use Kandji on a desktop or portable computer. Using Kandji on other device types, such as iPad, is not supported.
Processing speed
Be aware that additional applications, tabs, and browsers use your computer's memory. When you run other applications, this impacts the performance of all other applications, and therefore the Kandji platform. When you use one or more 'heavy' applications (e.g., presentations, photo or video editing software) we recommend a minimum of 4GB of memory and upwards.
Internet Speed
Because Kandji is a SaaS platform operating in the cloud, the performance is highly dependent on your internet connection. For an optimal experience, we recommend a minimum internet speed of 10Mbps per user.
Mobile
The web version of Kandji is currently not optimized for use on mobile or tablet devices. The usage of mobile browsers is not supported at this time.
See our Device Requirements article to learn which devices and operating systems support Kandji enrollment.