Device Actions

Leveraging Apple's MDM framework , Kandji provides administrators the ability to delete a macOS user account. Deleting a user in this way leverages the MDM protocol, meaning that as long as the device is online, an account should b...
Lost Mode in Kandji gives you a centralized way to locate and secure lost or misplaced devices, even if they have Location Services disabled. The requirements for Lost Mode in Kandji are: Supervised iPhone or iPad running a suppor...
Erase Device You can use the Erase Device command on macOS , iOS , iPadOS , tvOS , and visionOS . This command does not require supervision. A locked device cannot recieve an Erase Device MDM command. For more information on...
Lock Device The Lock Device command is available on macOS , iOS , iPadOS , and visionOS . It does not require supervision. A locked device cannot recieve an Erase Device MDM command. For more information on erasing a device, se...
If FileVault 2 is Enabled If FileVault is turned on and you have a FileVault recovery key, you can use that key to reset the password at the FileVault login window or in macOS recovery. FileVault Login Window If you ...
This MDM command requires supervision. What does this MDM Command do? This command allows you to change the Auto Admin account password remotely as long as the device is powered on and connected to the network. If the device is at th...
What is the Device Name Library Item ? The Device Name Library Item is designed to help IT administrators apply consistent naming conventions across Apple devices. It provides flexibility and comprehensive control over device naming, making mana...
What is Remote Desktop? Remote Desktop on macOS gives you the flexibility to access and manage your Mac computers from a different location by leveraging Apple or other third-party tools to initiate screen sharing. How does Remote Desktop wor...
A Blank Push utilizes the same service that sends MDM profiles and commands. It's meant for verifying a connection to Apple Push Notification Service (APNs), but it sometimes helps to complete pending commands that may be stuck in the queue.&nb...