iOS, iPad OS, & tvOS Check-In

How is MDM communication instant?

MDM servers send a particular type of notification toto request managed devices to "Check in" with their MDM server. As part of Apple Push Notification service (APNs), Apple devices constantly poll Apple Push Notification service for Notifications. This results in near-instant management of online devices; as such, there is no defined "Check-in" time for MDM commands.

Check-in Types and Frequencies for iOS, iPadOS, and tvOS Devices

MDM Daily Check-in

Frequency

Every 24 hours

Mechanism

Apple Push Notification service/MDM framework

Description

A combination of the following MDM commands automatically initiated by Kandji:

  • ProfileList

  • InstalledApplicationsList

  • CertificateList

  • AvailableOSUpdates

  • DeviceInformation

Able to be Forced?

Yes. To force the MDM Daily Check-In:

  1. Navigate to the device Record in your Kandi tenant.

  2. Select the Details tab.

  3. Click Update Now under Device Information.

MDM Commands & Profiles

Frequency

Instant

Mechanism

Apple Push Notification service/MDM framework

Description

Any MDM command, including:

  • EraseDevice

  • BlankPush

  • DeleteUser

  • SetDeviceName

  • UnlockUserAccount

  • InstallApplication

  • InstallProfile

Able to be Forced?

No

Installed Application List

Frequency

Every 24 hours

Mechanism

Apple Push Notification service/MDM framework

Description

An MDM command:

  • InstalledApplicationList

Able to be Forced?

Yes. To force the Installed Application List Daily Check-In:

  1. Navigate to the device Record in your Kandi tenant.

  2. Select the Apps tab.

  3. Click Update Now under the Last updated section.