Learn how and when iOS devices Check-in with Kandji
Helpful Definitions
- MDM: Mobile Device Management
- APNs: Apple Push Notification service
How is MDM communication instant?
MDM servers send a particular type of notification to APNs to request managed devices to "Check-in" with their MDM server. As part of APNs, Apple devices are constantly polling APNs for Notifications. This results in near-instant management of online devices; as such, there is no defined "Check-in" time for MDM commands.
Check-in Type and frequency for iOS devices
MDM Daily Check-in
- Frequency: This Check-in event happens automatically once every 24 hours
- Mechanism: APNs / MDM Framework
- Description: This check-in is a combination of the following MDM Commands automatically initiated by Kandji to update device information.
- ProfileList
- InstalledApplicationsList
- SecurityInfo
- CertificateList
- AvaliableOSUpdates
- DeviceInformation
- How can I force MDM Daily Check-in?
- To force MDM Daily Check-in:
- Navigate to the device record in your Kandji instance.
- Select the Details tab.
- Click Update Now under device information.
- To force MDM Daily Check-in:
MDM Commands & Profiles
- Frequency: Instant
- Mechanism: APNs / MDM Framework
- Description:
- Any MDM command such as:
- Wipe Device
- Blank Push
- Delete User
- Set Device Name
- Unlock User Account
- InstallApplication (VPP/Apps and Books)
- Any MDM delivered profile such as:
- Any Profile deployed via a Library Item
- Any Profile deployed via a Library Item
- Any MDM command such as:
- How can I force MDM Commands & Profiles Check-in
- Not applicable for this type of Check-in.