Auto Apps Overview

Deploy and update commonly used applications to your Mac fleet with Auto Apps.

Auto Apps are common pre-packaged applications ready to be instantly deployed through the Kandji Web App. Kandji also automatically whitelists these applications for Notifications, Privacy Preferences Policy Control & Kernel Extensions. Additionally, Kandji can manage and enforce updates for these applications. Here is a list of all currently available Auto Apps

Adding an Auto App

  1. Click Library from the left-hand navigation bar.
  2. Click Add New from the right-hand side. Inside the 'Add Library Item' page, scroll down to view and select your desired Auto App. For this example, we used the Cisco Webex Meetings Auto App.

  3. Click Add & Configure.

  4. Select a Blueprint from the Assignment dropdown.
  5. Select an option from the Version Enforcement dropdown. Your options include:
    • Don't enforce new updates.
    • Automatically enforce new updates.
    • Manually enforce new updates.
  6. If you selected automatically enforce new updates, select an Enforcement Date option. Your end-users will begin getting prompted to update 5 days prior to the enforcement deadline.
  7. Click Save.

    To learn best practices on moving from a Custom App to an Auto App please see this article

     

    To learn more about Auto App settings, please see this article.

    Other Important facts about Kandji Auto Apps

    • All Auto Apps will automatically install a profile via MDM to whitelist the application for notifications. 
    • If an Auto App will install a profile to whitelist Kernel Extensions or Privacy Preferences Policy Control services, there will be a warning display in the Kandji Web App. 
    • When leveraging update enforcement, end-users will begin receiving update alerts via the Kandji Menu bar icon starting 5 days before the enforcement deadline.

    End-User Experience with Auto Apps

    Since using Auto Apps has the potential to notify end users of available updates, it is important to understand what the end-user may experience. 

    Update Notifications

    End-users will receive a banner notification starting 5 days before the enforcement deadline.


    The banner notification has available Actions:
    • Learn More: The Kandji Menu App will open to the Start Update page. 
    • Remind in 1 hour: The end user will receive the banner notification again in 1 hour. 
    • Remind Tomorrow: The banner notification will be hidden for 1 day before the end-user is prompted again.
    Group 30

    Update Complete: The end-user will receive another banner notification once an update is complete if the Kandji Menu Bar App is no longer open.

    Updating Auto Apps inside Kandji Menu Bar App

    End-users will notice that the Kandji Menu Bar App has a red dot indicating an action is required. This indicator will begin to appear 5 days prior to the Enforcement Deadline.

    When clicking on the Kandji Menu Bar App dropdown, end-users will see a list of available updates. Clicking on an update will show the Start Update page. The update will be visible in the Kandji Menu Bar App starting 5 days prior to the enforcement deadline. 


    Start Update: Once an end-user clicks the Learn More option from the banner action menu, or after clicking the available update in the Menu Bar app, they will be presented with the update information and the option to start the update immediately. 

    Install in Progress: After an end-user starts an update via the Kandji Menu bar app they will be shown the following Install in progress window.
    Update Complete
    : After an end-user starts an update via the Kandji Menu Bar app and that installation completes, they will see the following Installation Complete window. 

    Kandji will ask users to close the App, if open when an update is attempted.

    Enforcement Deadline Reached

    Once the Enforcement Deadline is reached, Kandji will silently update the app. If the Application is open, the end-user will receive a banner notification requesting that they close the app. If the end-user chooses to ignore this banner, they will receive the same notification the next time the Kandji agent runs (Every 15 minutes) and continue to receive the Banner Notification until the app is closed.