1. Kandji Support
  2. Frequently Asked Questions

Using the Blank Push command

A Blank Push is an empty payload sent via APNs (Apple Push Notification service).

A Blank Push utilizes the same service that sends MDM profiles and commands. It's meant for verifying a connection to APNs, but it sometimes helps to get pending push notifications that are stuck in the queue to complete. 

Send a Blank Push

  1. On the Device page, click the Device Action Menu in the upper right-hand corner of the page.
  2. Within the Device Action Menu, click Send Blank Push.
  3. In the Activity tab of the device, you will see a pending Blank Push command.
  4. Once the command has been sent it will show MDM Command Completed: Blank Push in the device's Activity Stream.