1. Kandji Support
  2. Getting Started with Kandji

Browser Requirements

Learn about supported browsers for the best experience using the Kandji Web App.

Supported Browsers

The Kandji Web App supports the latest version of the following browsers:

  • Safari
  • Chrome

  • Firefox

  • Edge

Browser Extensions

While any browser extension may cause issues such as degraded performance, we specifically recommend disabling all ad blockers when using the Kandji platform. By design, ad blockers stop certain JavaScript files from loading which may prevent critical functionality from functioning within the Kandji platform.

We do recommend using a Password Manager extension to generate and store passwords that are unique and strong for your Kandji standard authentication or SSO login credentials. Our recommendations are 1Password, Dashlane, or LastPass.

Performance

To optimize your experience, we recommend the following device types:

  • Desktop or portable computers

For an optimal experience, be sure to use Kandji on a desktop or portable computer. Using Kandji on other device types, such as iPad, is not supported.

Processing speed

Be aware that additional applications, tabs, and browsers use the memory of your computer. When you run other applications, this impacts the performance of all other applications, and therefore the Kandji platform. When you use one or more 'heavy' applications (e.g., presentations, photo or video editing software) we recommend a minimum of 4GB of memory and upwards.

Internet Speed

Because Kandji is a SaaS platform operating in the cloud, the performance is highly dependent on your internet connection. For an optimal experience, we recommend a minimum internet speed of 10Mbps per user.

Mobile

The web version of Kandji is currently not optimized for use on mobile or tablet devices. Usage of mobile browsers is not supported at this time.

See our article on Device Requirements to learn which devices and operating systems support enrollment with Kandji.