Learn how and when iOS, iPadOS, and tvOS devices check in with Kandji
How is MDM communication instant?
MDM servers send a particular type of notification to APNs to request managed devices to "Check in" with their MDM server. As part of Apple Push Notification service (APNs), Apple devices constantly poll APNs for Notifications. This results in near-instant management of online devices; as such, there is no defined "Check-in" time for MDM commands.
Check-in Types and Frequencies for iOS, iPadOS, and tvOS Devices
MDM Daily Check-in
| Frequency | Every 24 hours
|
| Mechanism | APNs/MDM framework |
| Description | A combination of the following MDM commands automatically initiated by Kandji:- ProfileList
- InstalledApplicationsList
- CertificateList
- AvailableOSUpdates
- DeviceInformation
|
| Able to be Forced? | Yes. To force the MDM Daily Check-In:- Navigate to the device Record in your Kandi tenant.
- Select the Details tab.
- Click Update Now under Device Information.
|
MDM Commands & Profiles
| Frequency | Instant |
| Mechanism | APNs/MDM framework |
| Description | Any MDM command, including:- EraseDevice
- BlankPush
- DeleteUser
- SetDeviceName
- UnlockUserAccount
- InstallApplication
- InstallProfile
|
| Able to be Forced? | No |
Installed Application List
| Frequency | Every 24 hours
|
| Mechanism | APNs/MDM framework |
| Description | An MDM command: |
| Able to be Forced? | Yes. To force the Installed Application List Daily Check-In:- Navigate to the device Record in your Kandi tenant.
- Select the Apps tab.
- Click Update Now under the Last updated section.
|