Learn about using MFA to access the Kandji Web App
Kandji enforces Multifactor Authentication for all users who sign into a Kandji tenant using an Email and Password Combination. This MFA requirement does not affect users who authenticate via Google or Office 365 or via an SSO Connection.
Register an MFA Application
Learn how to register an MFA (TOTP) application to your account. At this time, you may only register 1 TOTP application per user account.
- Navigate to your Kandji tenant, and click Log In
- Login using your Email address & Password.
- After authenticating, you will see the following prompt to scan the registration QR code with your TOTP application. Any TOTP application will work, such as Google Authenticator. Scan the barcode and complete the setup within your TOTP application.
- Enter the TOTP code shown in your application.
- Click Continue
- Copy your Recovery Code.
After configuring your TOTP application, you will be given a recovery code to regain access to your account in the event that you lose access to your TOTP application. If you lose access to your TOTP application and your recovery code, please contact Kandji Support. - Click the "I have safely recorded this code" checkbox.
- Click Continue.
MFA Registration is now complete, the next time you sign into Kandji you will see a MFA prompt similar to the following:
Manage your MFA Applications
Learn how to delete and manage your registered MFA application.
- Log in to your Kandji tenant, click your name in the lower-left corner.
- Click My Profile.
- Click the Multi-Factor Authentication tab.
- Click on the ellipsis to delete the MFA application.
You will be required to register a new MFA application upon your next login.
Learn more about using Multi-Factor Authentication for signing in with G Suite and Office 365 below: