iOS Check-In

Learn how and when iOS devices Check-in with Kandji

Helpful Definitions

• MDM: Mobile Device Management
• APNs: Apple Push Notification service

How is MDM communication instant?

MDM servers send a particular type of notification to APNs to request managed devices to "Check-in" with their MDM server. As part of APNs, Apple devices are constantly polling APNs for Notifications. This results in near-instant management of online devices; as such, there is no defined "Check-in" time for MDM commands.

Check-in Type and frequency for iOS devices

MDM Daily Check-in

• Frequency: This Check-in event happens automatically once every 24 hours
• Mechanism: APNs / MDM Framework
• Description: This check-in is a combination of the following MDM Commands automatically initiated by Kandji to update device information.
  • ProfileList
  • InstalledApplicationsList
  • SecurityInfo
  • CertificateList
  • AvaliableOSUpdates
  • DeviceInformation
    
    
• How can I force MDM Daily Check-in?
  • To force MDM Daily Check-in:
    1. Navigate to the device record in your Kandji tenant.
    2. Select the Details tab.
    3. Click Update Now under device information.

MDM Commands & Profiles

• Frequency: Instant
• Mechanism: APNs / MDM Framework
• Description:
  • Any MDM command such as:
    • Wipe Device
    • Blank Push
    • Delete User 
    • Set Device Name 
    • Unlock User Account
    • InstallApplication (VPP/Apps and Books)
      
      
  • Any MDM delivered profile such as:
    • Any Profile deployed via a Library Item
      
      
• How can I force MDM Commands & Profiles Check-in
  • Not applicable for this type of Check-in.